Privacy Policy
Last updated: January 15, 2026
1. Identity of the Data Controller
Valeraventro S.A. de C.V. (hereinafter Valeraventro), located at Av. Paseo de la Reforma 505, Floor 12, Col. Cuauhtemoc, Alcaldia Cuauhtemoc, C.P. 06500, Mexico City, Mexico, is responsible for the processing of the personal data you provide, in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.
2. Personal Data Collected
For the provision of our financial advisory and social guidance services, we may collect the following personal data: full name, email address, phone number, and information you voluntarily provide through the contact form on our website. We do not collect sensitive personal data such as banking information, account numbers, or biometric data through this site.
3. Purposes of Processing
The personal data we collect will be used for the following purposes: (a) Follow up on your financial consultation request; (b) Provide you with information about social and government support programs; (c) Send you educational material on personal finance; (d) Improve our advisory services. As a secondary purpose, we may send you communications about new programs or services relevant to your profile, always with your prior consent.
4. Data Transfer
Valeraventro does not sell, assign, or share your personal information with third parties for commercial purposes. We only share data with government entities when strictly necessary to manage your access to social support programs, and always with your express authorization. When we require services from technology providers (such as email servers), we ensure they comply with equivalent data protection standards.
5. ARCO Rights
In accordance with the LFPDPPP, you have the right to Access, Rectify, Cancel, or Oppose (ARCO rights) the processing of your personal data. To exercise these rights, send an email to contacto@valeraventro.com with the subject ARCO Rights, indicating your full name, a clear description of the action you request, and a document proving your identity. We will respond to your request within a maximum of 20 business days.
6. Security Measures
We implement technical, administrative, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized access. Our website uses SSL/TLS encryption to protect data transmission. We conduct periodic security audits and train our personnel in the proper handling of personal information.
7. Changes to This Policy
We reserve the right to make changes to this Privacy Policy to adapt it to legislative, jurisprudential changes, industry practices, or internal needs. Any changes will be posted on this page with the corresponding update date. We recommend that you periodically review this policy.
8. Contact
If you have questions, comments, or concerns about this Privacy Policy or the processing of your personal data, you can contact us at: contacto@valeraventro.com or by phone at +52 55 4170 2893, Monday through Friday from 9:00 AM to 6:00 PM (Central Mexico Time).